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Cargo Planner job in Los Angeles

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G2 Secure Staff jobs

Los Angeles, California (CA)

Job ID:  17-146
Employer:  G2 Secure Staff
Job Category:  Other Airport Employer
Employment Type:  Full Time

Location
City:  Los Angeles
09/15/2018

Description
PERFORMANCE RESPONSIBILITIES:

 

1. Work with Client Special Services Representatives to ensure all requests for services are met.

2. Pull assignments or work orders from computer, as needed.

3. Do all reports accurately and in a timely manner.

4. Must be familiar with all FAA/ TSA/Airline/Company regulations.

5. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.

6. Escalate issues to Operations Manager immediately.

7. Deal courteously and tactfully with fellow employees and passengers if necessary.

8. Communicate effectively with fellow employees.

9. Maintain all service transactions in the Cargo department tracking program (where available) or in the appropriate format for the location.

10. Create and generate reports of service performance in locations with the Cargo tracking program software or via manual performance logs.

11. Receive and respond to telephone and radio calls from Client representatives and employees in a professional and timely manner.

12. Always complete the appropriate documentation and reports in thorough and timely manner.

13. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.

14. Attend meetings and in-services as required.

15. Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible.

16. Perform other duties as requested
ref: (17-146)
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Sign Language Interpreters, Communication Access Real-Time Transcription. Assistive Listening Devices, or other auxiliary aids and/or services may be provided upon request. To ensure availability, you are advised to make your request at least 72 hours prior to the meeting you wish to attend. Due to difficulties in securing Sign Language Interpreters, five or more business days notice is strong recommended. For additional information, please contact LAWA's Coordinator for Disability Services at (424) 646-5005 or via California Relay Service at 711

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